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Terms & Conditions

DISTRIBUTION TIMEFRAMES

Orders will be delivered within the following time frames once orders have been approved.  Order approval is based on pre-approved trading account terms or upon Infotronics receiving order payment in-full. 

  1. Electronic License Keys
    All electronic license keys will be sent via email within 24 hours of order approval.

  2. Media/CD Fulfilment
    Media/CD’s will be sent within Australia via Australia Post in Express Post Bags, or Internationally via Air Mail.  Delivery time is max of 3 working days form order approval within Australia, or as per Australia Post delivery times for International AirMail.

  3. Appliances/Boxed Product Fulfilment
    - All appliances or boxed product will be sent via courier within Australia and Internationally.
    - Within Australia, approved orders received before 12.00noon will ship same business day. 
    - Within Australia, orders received after 12.00am, will be shipped next business day.
    - International orders will take approximately 3-5 days for delivery by courier, however we will liaise with the purchaser for these delivery timeframes.

Our general Terms and Conditions are available here.

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